Refund Policy

Coast Developments · Purchases via our Tebex store

Summary

Open-Source purchases are non-refundable. Escrow purchases may be eligible for a refund within 24 hours of the original purchase if there’s a critical issue that we cannot resolve.

Open-Source Refunds

We do not offer refunds for open-source resources. Open-source items are delivered in full and are not eligible for return under any circumstance.

Escrowed Resources

You may request a refund within 24 hours of purchase for escrowed products if a critical, reproducible issue prevents normal use and our team cannot provide a fix or workaround.

Note: This window is intended to allow reasonable time to install and test the resource on your server.

Non-Eligibility

The 24-hour refund window has passed (escrowed items).
The product is open-source.
Server-specific misconfiguration, incompatibilities with third-party scripts, or unmet prerequisites.
Violation of our license, terms of service, or Tebex policies.

Before You Buy

Understand the resource: Read the description and documentation carefully.
Research & ask: Not sure? Ask us in Discord—happy to clarify.
Test compatibility: Confirm framework/server version and dependencies.
Know the policy: Escrow = refundable within 24h (criteria apply). Open-source = non-refundable.

How to Request a Refund

Open a ticket in our Discord within 24 hours of purchase: Discord.

Please include:

Order ID (from Tebex) and product name
Server details (framework, version) and steps to reproduce the issue
Any relevant logs or screenshots

We’ll assess promptly and follow up via Discord. Purchases are processed via Tebex; billing support and refunds are ultimately handled through Tebex in accordance with their terms.

Agreement

By purchasing from our Tebex store, you acknowledge and agree to this refund policy.

© 2025, Coast Developments. All rights reserved.
This website and its products are not affiliated with or endorsed by Rockstar Games, Rockstar North, Take-Two Interactive, or any other rights holders. All trademarks and copyrights are the property of their respective owners.