Summary
Open-Source purchases are non-refundable. Escrow purchases may be eligible for a refund within 24 hours of the original purchase if there’s a critical issue that we cannot resolve.
Coast Developments · Purchases via our Tebex store
Open-Source purchases are non-refundable. Escrow purchases may be eligible for a refund within 24 hours of the original purchase if there’s a critical issue that we cannot resolve.
We do not offer refunds for open-source resources. Open-source items are delivered in full and are not eligible for return under any circumstance.
You may request a refund within 24 hours of purchase for escrowed products if a critical, reproducible issue prevents normal use and our team cannot provide a fix or workaround.
Note: This window is intended to allow reasonable time to install and test the resource on your server.
Open a ticket in our Discord within 24 hours of purchase: Discord.
Please include:
We’ll assess promptly and follow up via Discord. Purchases are processed via Tebex; billing support and refunds are ultimately handled through Tebex in accordance with their terms.
By purchasing from our Tebex store, you acknowledge and agree to this refund policy.